The product should be kept in its original state, unused or damaged, and all accessories, gifts, manuals, warranty cards, etc. should be intact and undamaged. Some products may not be suitable for return or exchange due to their special nature, such as customized products. Please take pictures and send them to customer service for confirmation that it will not affect secondary sales. They will be returned to the designated warehouse provided by us, and the return postage will be borne by the customer. Thank you

Consumers need to contact the independent customer service within the specified time and submit a return or exchange request. The customer service staff will review the application and confirm whether the product meets the return and exchange conditions. If the application is approved, consumers need to follow the instructions of customer service personnel to return the goods. Usually, the return shipping cost needs to be borne by the consumer themselves, unless there are quality issues with the product or special regulations at the site

If there are special circumstances such as product quality issues or wrong shipments, consumers have the right to request the independent website to bear the shipping costs for returns and exchanges. Thank you

Refunds will always be returned to your account using the currency used by the customer to pay for the order